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Double Blessings Frequently Asked Questions What is the “EZ-2-Nurse Twins” Foam Pillow made of? Back by popular demand! Our original EZ-2-Nurse Twins Nursing Pillow made of durable, precision-cut foam. It comes with a machine washable, zippered cover. The foam insert is thick, firm and supports up to 70 pounds. What makes the “EZ-2-Nurse Twins” Pillow so much better than other pillows? Will I really be able to nurse my twins "hands free"? Can I use this pillow for bottle-feeding, as well? How does the pillow stay around me? How do I use my “EZ-2-Nurse Twins” Pillow? The best place to nurse is on a sofa, loveseat, on top of your bed, or sitting straight-legged on the floor (as long as you have a wall or sofa to scoot up against for back support). (NOTE: Rockers or recliners don’t work well because there isn’t enough width between the arms of the chair for the pillow to fit properly. More importantly, there’s no place to safely lay the babies on the sides of the chair, prior to bringing them to the pillow. You need a place with a flat working surface on either side of you so you can safely place the babies prior to bringing them to the pillow.) Before you sit down, place the babies within arm’s reach of where you will be sitting, with one baby on the right, and one on the left, of where you will be sitting. With the angled side up, strap the U-shaped nursing pillow around you. (HELPFUL HINT: It’s easier to put the pillow on “backwards” with the buckle in front of you. Note the “click” as you connect the side-squeeze buckle, cinch the belt so the pillow is snug around you, then “spin” the pillow around, so the nursing surface is now in front of you and the buckle is behind you.) Now, sit down between the babies, and place the back pillow (rounded end facing up) behind your lower back, so you can comfortably lean forward into the pillow. Bring one baby to the top of one side of the pillow, roll baby towards you and assist with latch-on. Slowly reach for the second baby, and repeat. Finally, take a big breath, exhale, relax and begin nursing. Remember, it’s healthier for babies to nurse while on their sides, rather than flat on their backs with their heads turned to the side, so position your babies “tummy-to-tummy”….their tummy to your tummy, so they are facing you to nurse. Finally, although you’ll be using the “football hold” position (one baby along each side of you), your arms and hands will not be underneath the babies, cradle-holding them. They should be above the babies, free to assist with positioning, stimulating and caressing. How do I burp the babies while using my “EZ-2-Nurse Twins” Pillow? When one baby is finished nursing, simply roll him over onto his tummy – right on top of the nursing pillow – and with a burp cloth underneath his head – and rub his back until you get a burp. Please pay special attention while burping your baby, in the event of a spit-up burp, to prevent choking. When finished, safely remove him from the pillow to where he started. Now, burp the ‘second’ baby on the surface of the pillow the same way, but to balance out the pillow, bring him to the center (in front of you) and rub his back, or bring him up to your shoulder for a burp. Or, remove them both safely from the pillow, remove the pillow from around you, and then burp them on your shoulder individually. How do I clean my “EZ-2-Nurse Twins” Pillow? When new, your EZ-2-Nurse Twins Foam Pillow material may have a slight smell. It is completely harmless and will disappear once the product has aired out. Because of the number of people that have handled your pillow during its manufacture, for health reasons, we highly recommend that you wash your cover before using for the first time. Simply unzip the cover, remove from pillow, and zip closed. Machine wash in cold water with mild soap, and like colors. Line dry or machine dry, cool heat. Do not use bleach or harsh detergents. Should the foam insert need cleaning, use a slightly damp cloth and mild soap to spot clean the exterior. Do not soak this product. Avoid using excess water when cleaning the foam. The foam insert is NOT machine washable. What are the dimensions of the "EZ-2-Nurse Twins" Pillow? What safety precautions should I be aware of? Your pillow is intended for adult use only. Bring babies to the pillow surface AFTER sitting down. ALWAYS hold onto the babies when bending over or reaching up. An adult should ALWAYS accompany older children while using this pillow. NEVER allow babies to lie face down on this pillow while unattended. Please pay special attention while burping your babies on the pillow surface to prevent a choking hazard. NEVER use while standing or walking. NEVER use in a soft bed or crib. NEVER leave babies unattended on this pillow. NEVER use as a life-saving device. Please follow all directions for use carefully. If you have ANY questions, please don’t hesitate to call Customer Service at 1(800)584-TWIN. What is your return policy? Your “EZ-2-Nurse Twins” Pillow carries a 30-day Manufacturer’s Warranty against any manufacturer defects. Returns for any other reason, once opened, will incur a 20% re-stock charge. For health and hygiene reasons, no returns will be accepted after 30 days. Please call 1(800)584-TWIN for a Return Product Authorization Number (RPA #) prior to returning. No returns will be accepted without an RPA #. Once again, for health and hygiene reasons, no returns will be accepted after 30 days. Shipping charges are not refundable. Shipping Information - Click Here |
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